Why did the Help button not open?

The chat opens in the member portal. If you click Need Help? Click Here and nothing happens, check these causes.

Check these causes in order

1. The page is not inside the member portal. The chat works only inside the portal. Open app.govpreneurs.com. Sign in. Try again. See Why does a direct Success Center link ask me to log in again?.
2. The chat is still loading. Wait a few seconds. Click again.
3. The page is old. Refresh the page.
4. Use email. Send a message to help@govpreneurs.com. Use the list in What should I send support when a check, booking, or payment fails?.

What you see when it works

A chat panel opens. You can write a message.

💬 Still not working? Send an email to help@govpreneurs.com. Say that the Help button did not open.

Related articles

• How do I contact Success Center support?
• Why does a direct Success Center link ask me to log in again?
• What should I send support when a check, booking, or payment fails?