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Success Center support

Why did an external program link not open?

A link opens in a new tab. If a tab does not open, allow pop-ups for the member portal, then click the link again.

Written By GovPreneurs

Last updated 21 days ago

Many links on your Success Center home open in a new tab. Examples: Access Here, Login to Affiliate Portal and Join Meeting.

Check these causes in order

  1. Your browser blocked the new tab. Look for a pop-up icon in the address bar. Allow pop-ups for the member portal. Click the link again.
  2. The link left the frame. Some Roadmap buttons, such as See what Hunter found, open another page of the member portal in the same window. Click Roadmap in the left menu to come back.
  3. The link is wrong. The team sets the links on the right cards. If a link opens a blank page or an error, tell us.

What you see when it works

The page opens in a new tab or in the member portal.

💬 Still not working? Click Need Help? Click Here. Tell us the card name and the button. See What should I send support when a check, booking, or payment fails?.

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