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A notification link opens the wrong page or expired item

A link from an email or a notice can open an old, closed or removed item, so open the item from the left menu instead.

Written By GovPreneurs

Last updated 21 days ago

A link in an email or a notice opens a page that you did not expect. Or it opens an item that is old. On the Pilot plan, opportunity pages are locked, see A page says I need a different plan.

Check these causes in order

  1. The item closed or left the list. Buyers close notices. If the item left the list, the page says "Opportunity not found". Click All opportunities and search for the title.
  2. The link is old. A link from an old email can point to an item that changed. Open the item from the left menu instead.
  3. The link opens the front page. Open the page by hand. Use the left menu.
  4. The link is from a mentor reply. Click Mentor Reviews in the left menu. Find the review in the list.

What you see when it works

The link opens the item that the message names. If the item left the list, you see a clear message.

💬 Still not working? Click Need Help? Click Here. Tell the team which message and which link. Do not forward a link that holds a private code.

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