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How do I upload or replace a business document?

How to upload a document in the My Business row that asks for it, and how to replace it with a different file.

Written By GovPreneurs

Last updated 21 days ago

Some rows in My Business ask for a document. Examples are your LLC paperwork, your one-page capability statement, your insurance and your tax form.

Steps

  1. In the left menu, click My Business.
  2. Open the part that holds the document, for example What you sell or Your papers.
  3. Find the row with an upload button, for example Upload your one-page flyer. Click the button.
  4. Click Choose a file and select the file on your device.
  5. Wait until the row shows the file name.
A My Business row with an upload button and the Choose a file window.

Replace a document

  1. On the row that holds the file, click Change.
  2. Click Replace it. On the LLC card, the button says Upload a different document.
  3. Select the new file.

What you see next

The row shows the file name. For the LLC paperwork, the screen shows what it found and asks you to click Yes, that's my business — confirm.

On this screen, only the LLC paperwork is read and checked. Other files stay on your record for your mentor.

File rules

  • The file can be up to 15 MB. A PDF export is often much smaller.
  • A clear scan reads better than a photo.

⚠️ If this does not work: If the file does not upload, read Why did my business document fail to upload?. The Roadmap has its own checks for LLC paperwork and the capability statement. See How do I upload and verify my LLC paperwork?.

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