Where do my program updates and appointment messages come from?
Updates show on your Roadmap, Tasks and Success Center home. Joining links, service forms and some receipts come to your email.
Written By GovPreneurs
Last updated 21 days ago
You get program information in two ways: on your pages and in your email.
On your pages
- Roadmap: the status of each Roadmap step. See What do the Roadmap status labels mean?.
- Tasks: items that you or your mentor need to act on. See How do I use Your tasks?.
- Success Center home: your next appointment and your Action Plan.
In your email
- The joining link for the call about a service that you bought. The Roadmap says: "The joining link is in your email."
- A form that the team sends for a service. The Roadmap can say: "We will email it to you."
- A receipt, on some accounts.
If you do not get a message
- Check your spam folder.
- Check that the email on your account is right.
- Find your appointment on your Success Center home. See Where do I find and join my next appointment?.
π¬ Still missing? Click Need Help? Click Here at the top of the member portal. See How do I contact Success Center support?.
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