Skip to main content
Account and support

I can use free tools but cannot open the member app

The free tools have their own sign-in. It saves your tool results. It does not open the member portal.

Written By GovPreneurs

Last updated 21 days ago

You can sign in to the free tools, but the member portal does not open. These are two different sign-ins.

Check these causes in order

  1. The free-tool sign-in is not a member sign-in. The free tools use an email and a six-digit code. That sign-in saves your tool results. It does not open the member portal. See Sign in to save or unlock a free-tool result.
  2. You are not a member yet. The member portal is for members of a GovPreneurs program.
  3. You use the wrong address. Open app.govpreneurs.com. Sign in with the email address that GovPreneurs has for you. See Sign in to the GovPreneurs member portal.
  4. The sign-in fails. Read I cannot sign in to the member portal.

What you see when it works

The member portal opens with the left menu. The free tools stay available at tools.govpreneurs.com.

Which login is which

SiteLogin
Member portal (app.govpreneurs.com)Your member sign-in
Free tools (tools.govpreneurs.com)Email and six-digit code
Government sites, such as SAM.govTheir own logins

πŸ’¬ Still not working? Write to help@govpreneurs.com. Tell us the email address that you used for each sign-in.