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My filters or saved item did not appear where I expected

Filters change the list after you click Show matches. A saved item shows in the Saved tab of the page where you saved it.

Written By GovPreneurs

Last updated 21 days ago

You set a filter or you saved an item, but you do not see it. Each page keeps its own list. On the Pilot plan, Opportunities is locked, see A page says I need a different plan.

Check these causes in order

  1. You did not apply the filters. After you change a filter, click Show matches at the bottom of the Filters panel. The button shows the number of matches.
  2. A filter is still on. Click Clear all above the list to remove every filter. Or open Filters and click Reset to my profile to go back to your business facts.
  3. You look at the wrong buyer level. Check the switch above the list: All buyers, Federal or State and local. A state notice does not show under Federal.
  4. You look at the wrong tab. Saved opportunities show in the tab Saved on Opportunities. They also show in Pipeline, in the column Saved.
  5. You saved it on another page. A saved forecast shows in the tab Saved on Forecasts. A saved small order shows in Saved on Small Orders. A saved award shows in Saved on Awards.
  6. The item expired. Pipeline hides expired items. Turn on Show expired.
  7. The save did not go through. On a card, click the bookmark icon again. A filled bookmark means that the item is saved. On a detail page, the button changes to Saved.

What you see when it works

The tab Saved shows a count. The item shows in the list.

💬 Still not working? Click Need Help? Click Here. Tell the team which item and which page. See How to report a problem or request help.

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