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Mentors and calls

Where do I find and join my next appointment?

The card Next Appointment on your Success Center home shows your next call. Click Join Meeting when the call is near.

Written By GovPreneurs

Last updated 21 days ago

Your next call shows on your Success Center home page. The card gives the day, the time and a link to join.

Steps

  1. Open your Success Center home page.
  2. Find the card Next Appointment.
  3. Read the day, the time, the length and the time zone.
  4. When the call is near, click Join Meeting. The call opens in a new tab.
  5. To see all your calls, click Booking History.

What you see on the card

A green label counts down, for example "Starts in 2 hours". The card also names the mentor. If the meeting place is not a link, the card shows the place as text.

The button Join Meeting shows only for a call that has not started and has a link. Join before the start time. After the call starts, the button is gone. If you do not see it, click Need Help? Click Here.

After the call starts, the card shows your next booked call. If you have no other booked call, the card title reads Last Appointment. If you have no call at all, the card reads "No appointments yet".

Booking History

Booking History opens a drawer. It lists your calls under Upcoming and Past. Each call has a status label. A cost label shows for paid calls. See Why is a completed call still showing as booked? for the labels.

⚠️ If you need another time: Click Reschedule on the card. See How do I reschedule an appointment?. If the call is not on the card, read Why is a completed call still showing as booked?.

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