Account and support
Sign-in, plan access, and how to get help.
Articles
- I cannot sign in to the member portalCheck these causes in order: the Retry button, the email address, the sign-in code, an old link, and a browser or device problem.
- I can use free tools but cannot open the member appThe free tools have their own sign-in. It saves your tool results. It does not open the member portal.
- A page says I need a different planOn the Pilot plan, Opportunities shows a locked screen, and a mentor review needs the Expert or Elite plan.
- My feed or detail page did not loadIf Opportunities or an opportunity page does not load, click Retry first, then check the link and your connection.
- My filters or saved item did not appear where I expectedFilters change the list after you click Show matches. A saved item shows in the Saved tab of the page where you saved it.
- A government record has missing or conflicting detailsGovernment records can differ between sites or change after posting, so open the official posting and trust it over any summary.
- A notification link opens the wrong page or expired itemA link from an email or a notice can open an old, closed or removed item, so open the item from the left menu instead.
- How to report a problem or request helpClick Need Help? Click Here at the top of the member portal to chat with the support team, or write to help@govpreneurs.com.
- Data sources, freshness, and what GovPreneurs can verifyGovPreneurs shows government postings and award records, but it cannot confirm that a notice is still open or that you are eligible.
- GovCon terms used in the appA short list of the government contracting words that Hunter, Grant and the tools use, with plain meanings.