Why an opportunity or Hunter action is locked
A locked Opportunities page or action comes from your plan or from the deadline of the item; this article lists each case and what to do.
Written By GovPreneurs
Last updated 21 days ago
You see a blurred page with the message Unlock opportunity discovery, or a button that you cannot use. This does not mean that your account has a fault.
Check these causes in order
- You are on the Pilot plan. On the Pilot plan, the Opportunities page and each opportunity page show a blurred page. The panel says "Opportunity matching is an Expert-plan feature". It has the button Upgrade to Expert. The page behind the panel holds no real opportunities. The Expert and Elite plans do not see this panel.
- Your plan does not include mentor review. Mentor review is part of the Expert and Elite plans. On another plan, Review with Mentor opens a box with the button Upgrade to Unlock Mentor Review. To close the box, click Continue with Self-Qualification. See What your plan lets you access.
- The item closes in 5 days or fewer, or it is closed. Review with Mentor is grey and you cannot click it. Point to it to read: "This closes in 5 days or fewer β there is not enough time to prepare for it." A mentor cannot review the item in time. See Why Review with Mentor is unavailable.
What you see when it works
The Opportunities page shows the three tabs and the cards. The blur and the panel are gone.
π¬ Still locked? Use the Need Help? Click Here button at the top of the page. Tell us your plan name and the page that you opened.
To see what each plan includes, read What your plan lets you access.
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