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Mentors and calls

How do I book a mentor consultation?

Open Mentors in the left menu, click Book a call on a mentor card, select a date and time, and confirm.

Written By GovPreneurs

Last updated 21 days ago

Book a mentor consultation from the Mentors page. You select a mentor, a day and a time.

ℹ️ Before you start: Your first mentor call counts as your Positioning Call, from any page. Read In what order do I book my program calls? first. Your wallet pays the price if you have no included sessions left. See Which calls are included, and when does booking use my wallet?.

Steps

  1. In the left menu, click Mentors. You can also click Book a Call on the card Your Mentor on your home page.
  2. Find the mentor on a card. Click Book a call. The window Book with and the mentor name opens.
  3. Check the Time zone at the bottom. Change it first. A change clears the day and the time.
  4. Under Select Date & Time, click a blue day.
  5. Click a time on the right.
  6. Read the price line at the bottom. If a terms box shows, select it.
  7. Click Confirm & Book. The button also shows the price, or Free.
  8. If the window asks for Your business address, fill it in and click Save and continue.
Mentors and calls: the booking control (look only).

What you see next

The window reads Booking confirmed! with the day and time. Click Close. The call shows in the card Next Appointment on your home page. See Where do I find and join my next appointment?.

If you have not chosen a mentor, the first booking assigns this mentor to you.

Good to know

  • Until you select a time, the bottom button reads Pick a time slot and stays off.
  • If your wallet is too low, the bottom button becomes Recharge Wallet. Add funds, return, and book again.
  • A card marked Coming Soon cannot be booked.
  • Book a call is grey when your account has no linked contact. Click Need Help? Click Here.
  • When an included session pays, the price line reads Complimentary session.

⚠️ If this does not work: If no time shows, read Why are there no call times available?. If the booking fails, read Why did my call booking fail?.