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Mentors and calls

Why are there no call times available?

No blue days in the calendar can mean a busy month, a different time zone, the mentor's hours, or a loading error. Check each one.

Written By GovPreneurs

Last updated 21 days ago

The calendar shows no blue days, or it shows "No slots on this day." This does not mean the mentor is gone. Check these causes.

Check these causes in order

  1. The times are still loading. The window shows "Loading availability…". Wait a few seconds.
  2. This month has no free time. Click the arrow at the top of the calendar to go to the next month. The Roadmap booking window says "No times are free this month. Try the next one."
  3. You have not selected a day. The window says "Pick a date to see available times." Click a blue day.
  4. The time zone is not yours. Change Time zone at the bottom. The times load again for the new zone.
  5. The mentor takes calls only on set days or hours. The calendar shows only those times, so fewer days are blue. Try the next month or another mentor.
  6. The calendar failed to load. A red message shows under the calendar. Close the window and open it again.
  7. Another mentor has time. Go back to Mentors and select another mentor. See How do I book a mentor consultation?.
  8. The card says Coming Soon. That mentor cannot be booked yet.

What you see when it works

Days with free times are blue. Click a day to see the times on the right.

💬 Still not working? Click Need Help? Click Here at the top of the page. Tell the support team the mentor, the month and the time zone. See Why did my call booking fail?.

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