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Hunter opportunities

Why Hunter cannot answer a question about your business

Hunter answers only from the facts on file, so check these causes if a fact is missing, conflicts with your capability statement, or a reply fails.

Written By GovPreneurs

Last updated 21 days ago

You ask Hunter about your business, and Hunter says it does not know. Or Hunter gives a wrong fact. Hunter reads only the facts that are on file. On the Pilot plan, the Opportunities page is locked. See Why an opportunity or Hunter action is locked.

Check these causes in order

  1. The fact is not on file. Hunter then says "not on file". It does not guess. Add the fact in My Business. See Where did this business fact come from?.
  2. Your profile is thin. The Hunter panel shows Profile strength. Click Sharpen your matches, Complete your profile or Resume profile setup and answer the questions.
  3. Two sources disagree. Your capability statement is the source of truth. A line above the message box says that Hunter heard something that does not match it, so nothing changed. Click Go with the document or Go with the new info. If you keep the new info, also update your capability statement. Hunter matches on the document.
  4. The reply failed. If Hunter says "Something went wrong — try again.", send the question again.
  5. The chat is out of date. Click Start over in the Hunter panel. Then ask again.
  6. The fact changed a short time ago. A new fact can take a short time to reach your matches. See Why a profile change has not changed your matches yet.

What you see when it works

Hunter states the fact from your record. The Using row shows what Hunter used.

💬 Still wrong? Click the flag icon under the answer and say what is wrong. See Give feedback on a Hunter answer.

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