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Profile and matching facts

Why a profile change has not changed your matches yet

What to check when a change in My Business has not reached your matches: the save, your Yes on a suggested fact, and your filters.

Written By GovPreneurs

Last updated 21 days ago

What you see

You changed a fact in My Business. Your matches, filters or partners list look the same.

Why it happens

  • The change is not saved. The row shows an error, or still shows the old answer.
  • The fact waits for your Yes. A suggested fact does not count until you click Yes, that is right.
  • The fact does not change matches. Minority-owned, Small disadvantaged business and Disability-owned do not change what Hunter shows.
  • Hunter has not caught up. A save tells Hunter, and Hunter then updates its view. This takes time.
  • Your filters are old. A filter that you set by hand stays as you set it.

Steps

  1. In the left menu, click My Business. Check that the row shows your new answer.
  2. Look for a message under the row. If one shows, read Why did my business answer fail to save?.
  3. Look for a suggested fact. Click Yes, that is right. See How do I review a proposed fact and see its source?.
  4. Open the Opportunities page. Click Filters.
  5. Click Reset to my profile. See Reset filters to your business profile.
  6. Come back later. Reload the page and look again.

What you see next

In the Filters panel, your new trade codes, programs and states carry the tag "from your profile". When Hunter has updated its view, your list of matches changes.

On the Partners page, a note can say that your list is still being refreshed. The list then updates when the refresh ends.

⚠️ If this does not work: If the change is saved and your matches stay the same after a day, contact support. See What should I send support when a check, booking, or payment fails?.

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