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Partners

Why a partner is missing or has incomplete data

A partner can be missing or show partial data; this article lists the messages on the Partners page and what to do for each one.

Written By GovPreneurs

Last updated 21 days ago

Messages and what to do

"Tell us what you do." Your profile has no trade. Click Add your trade and add your trade codes in My Business. See Which business facts affect opportunity matches?.

"We're finding your partners." The page is building your list from recent contract awards. Check back soon.

"No companies matched yet." The page found no companies that win your work near you. Widen the states you work in. See How do I update what my business can take on?.

"Your profile changed recently, so this list is still being refreshed." Wait for the refresh. See Why a profile change has not changed your matches yet.

"Not in your matches." You opened a company from an award, and we hold no file on it. The panel says "We do not have a company file for this winner yet." You cannot save it.

"We do not know where they work." The award record has no place for this company.

A count with "at least". The page counts only the largest subcontracts that are public. The true number is higher.

A company you removed. After you click Not right for me, a note with Undo shows for about 12 seconds. After the note closes, the page has no control that puts the company back in your list. You can still open the company from an award that it won and click Save to my partners. See Open an award winner in Partners.

Steps

  1. Read the message on the page.
  2. Follow the matching action above.
  3. If a section did not load, reload the page.

⚠️ If this does not work: If your list stays empty after you fix your facts, contact support. See What should I send support when a check, booking, or payment fails?.

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