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Before kickoff and Success Center access

How do I launch my Success Center?

After kickoff, a new Success Center can show a launch panel, and you click Launch Your Success Center to close it.

Written By GovPreneurs

Last updated 21 days ago

After kickoff, your Success Center home can show a launch panel. Click Launch Your Success Center to close it and open your Success Center home.

Steps

  1. Open your Success Center. The launch panel shows the title Activate Success Center.
  2. Read the three questions on the panel. They ask if you customized your Roadmap, accessed the Community and know how the Success Center works.
  3. Click Launch Your Success Center.
  4. Wait for the button to finish. It says "Launching…" while it works.

Why the panel shows

A new Success Center shows the panel on its home page after kickoff. The panel stops showing when you click Launch Your Success Center. It also stops showing when you sign the onboarding acknowledgement. You do not need to sign before you launch.

Before kickoff, a different lock closes your Success Center home, Roadmap, Tasks and Mentors pages. This button does not open them. GovPreneurs opens them at your kickoff. My Business stays open the whole time. If a page says that your Success Center is locked, read Why is my Success Center locked before kickoff?.

What you see next

The panel shows "Congratulations" with your first name. Then the panel closes and your Success Center home opens. For what happens to your intake answers, see What happens to my intake answers after kickoff?.

Signing the onboarding acknowledgement is a separate step. See How do I sign the onboarding acknowledgement?.

⚠️ If this does not work: If the panel says "Something went wrong — please try again.", click the button again. If the problem stays, contact support. See How do I contact Success Center support?.

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