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How do I reopen a completed task?

Click Undo in the Marked done message right after you finish a task. Later, ask your mentor or the support team.

Written By GovPreneurs

Last updated 21 days ago

Reopen a task if you marked it done by mistake. The fastest way is the Undo button in the message that shows right after you click.

Steps

  1. Click I've completed this task. A message reads "Marked done."
  2. If you clicked by mistake, click Undo in that message at once. The message stays for about eight seconds.
  3. Check that the task is back in the open list. See How do I use Your tasks?.

What you see next

The task returns to the open list, in its normal place. It no longer counts as done.

After the message has gone

A task in the Done section shows no button to reopen it.

Use these steps instead:

  • If the work is not finished, ask your mentor to add a new task for it.
  • Tell the support team through Need Help? Click Here at the top of the page. Give the task title.

A task that ticks itself reopens when the system no longer sees the work as done. See Why can I not mark this task complete myself?.

⚠️ If Undo does not work: If a message says "That didn't save", the message has no Undo button. Read Why did a task change fail to save?.