Why is an expected task missing?
A task can be missing because it is snoozed, dismissed, done, in another list, or not created yet. Check each place.
Written By GovPreneurs
Last updated 21 days ago
You expect a task but you cannot see it. The task is probably in another place, or it is not made yet. The page does not hide tasks without a reason.
Check these causes in order
- You are on the wrong list. Open All. It holds every open task. Roadmap and Action Plan each hold a part.
- The task is done. Open the Done section. It is closed until you click it.
- You dismissed the task. Open the Dismissed section. Click Restore. See How do I restore a dismissed task?.
- You snoozed the task. A snoozed task is out of every list for a week. Wait for it to return. See How do I snooze a task for a week?.
- Your mentor has not added it yet. Tasks from your mentor are steps in an action plan, or tasks that the mentor writes. A call does not make tasks by itself. Ask your mentor to add the step. See Where do I find my call notes and next steps after a mentor call?.
- The Roadmap has not reached it. Some tasks start only at a point on the Roadmap. An example is "Do this next: Digital Compliance", which waits for your Positioning Call. See How do I find the next step that needs me?.
- The page is out of date. Refresh the page.
What you see when it works
The task shows in the list, with its origin and, if it has one, its due date and reason.
π¬ Still not working? Click Need Help? Click Here at the top of the page. Tell the support team the name of the task that you expect and who asked for it.