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Roadmap

What does a passed, failed, or unavailable verification mean?

A passed check finishes the step. A check that fails lists what is missing. A check that cannot run does not judge your details.

Written By GovPreneurs

Last updated 21 days ago

The Roadmap checks give one of four results. Each result has its own card.

The four results

CardWhat it meansWhat to do
...— verifiedThe check passed. The card shows the facts and the date. The Roadmap step turns to done.Read the facts. To check again, click Re-verify.
Review and confirmThe check found facts and needs you to agree.Read them. Click Yes, this is correct — confirm. If they are wrong, upload another document or try other information.
...— could not verifyThe check ran and did not pass. The card says why. It can also list What is missing.Fix the cause. Click Try again.
A message that the site is downThe check could not run. Examples: "SAM.gov is down — check back in a while." The card says that nothing is wrong with your details.Click Try again later.

For a document check, the down message is: "Something went wrong on our end — check back in a while."

Example

You verify your SAM.gov registration. The card says it could not verify and shows a link, Renew your registration at SAM.gov. The registration is not active. Renew it on SAM.gov. Then click Try again.

What the check cannot know

  • A check shows what the source site and your file say on that day.
  • A pass does not mean that you are eligible for any award.

✅ What to do next: if you checked the wrong company or file, read How do I reset a check when I chose the wrong business or file?.

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