How do I reset a check when I chose the wrong business or file?

If you verified the wrong business or the wrong file, you can clear the result.

Reset a passed check

1. Open the Roadmap step that has the check.
2. On the verified card, click Re-verify (or Re-verify or add another registration for SLED).
3. Click Reset. The page asks: "Reset this verification? It clears the result — you can verify again straight away."
4. Click Yes, reset. To cancel, click Keep it.
5. The page reloads. Run the check again with the right file or name.

If the check did not pass yet

The Reset control shows only after a pass. Before a pass, you do not need it.

• On the Review and confirm card of a file check, click Upload a different document.
• On the Review and confirm card of other checks, click Try again with different info.
• On a card that says it could not verify, click Try again.

Notes

• A reset clears the result. For a file check, it also removes the file that you uploaded.
• Facts that the wrong check wrote to your business record stay until you run the check again with the right business.
• If the reset fails, the card shows a short error. Try again in a minute.

💬 Still wrong? Click Need Help? Click Here at the top of the member portal. Tell us the step name and what you want to change.

Related articles

• What does a passed, failed, or unavailable verification mean?
• How do I upload and verify my LLC paperwork?
• How do I check my SAM.gov registration in the Roadmap?