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Done for you services

What happens after I enroll in a done for you service?

After you pay, the service shows as bought. The team then asks for a call or a form, and does the work.

Written By GovPreneurs

Last updated 21 days ago

After you pay, the Roadmap step changes. It now says You bought this. The team starts when it has what it needs from you.

The stages

What the step showsWhat it means
Book your first callThe team needs a call with you. The call is included in what you paid. See How do I book an included service delivery call?.
Fill in your formThe team needs facts about your business. There is no call to book. See How do I submit a done for you service intake form?.
Our team is working on itThe team does the work. You do not need to act.
Sent to an agencyThe team sent the work to an agency. The step shows what the agency has and when you can expect an answer, if known.
The service name followed by — doneThe team finished. Read the result. Tell the team if anything is wrong.

The step also shows How long it takes. If the team knows a date, the step shows Expected by and the date instead. Both are estimates, not promises.

Where you see the status

  • On the Roadmap step.
  • In Enrollment List on your Success Center home. The list uses labels such as Intake Needed, Enrolled, In Progress and Completed.

Example

You buy a service. The step says Fill in your form. You send the form. The step later says Our team is working on it. When the team finishes, the step says "done" and shows the result.

What the screen cannot know

  • The screen shows only what the team records. A step can look old for a short time.
  • The agency sets its own speed.

✅ What to do next: if the step asks you for something, do it first. See How do I submit a done for you service intake form?.

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