Mentors and wallet
Send an item for a mentor review, follow the reply, and check your wallet.
- When to ask for a mentor reviewA mentor review is a paid written review of one opportunity by a mentor. Ask for one before you spend time on a proposal.
- Send an opportunity or small order to a mentor for reviewClick Review with Mentor on an opportunity, or Send to mentor on a small order. Fill in the form and send it for the price that the screen shows.
- Prepare your question and supporting file for a mentor reviewPick the topics, write a clear question of at least 30 characters, and attach one supporting file if it helps the mentor.
- Understand mentor review price, balance, and the chargeA mentor review costs the price that the Send window shows. The wallet pays it when you click Send. Add funds first if your balance is lower.
- Add funds to your walletClick Add funds in the Send window, or Re-charge Wallet on your Success Center home, then pay on the page that opens.
- Find and read a mentor-review conversationOpen Mentor Reviews in the left menu, click a review in the list, and read the mentor's answer in the thread.
- Reply to a mentor and attach a fileType your reply in the box under the conversation, attach a file with the paper clip, and click Send reply.
- Understand mentor review status and recommendationPending review, Responded and Closed describe the conversation. Pursue, Discuss and Pass are the mentor's recommendation.
- Why Review with Mentor is unavailableReview with Mentor can be off for four reasons: your plan, the closing window, a review already sent, or a short wallet balance.
- What to do if a payment, attachment, or reply failsRead the message on the screen. Keep your text, check the file type and size, and try again. Contact support if it keeps failing.
- Mentors, Mentor Hub, and Mentor Reviews: which menu item to openMentors books a mentor call. Mentor Reviews holds your written mentor reviews. Mentor Hub links to both.